A culture is the sum of all of the behaviors in a group and the culture determines the outcomes in every business. Therefore, to change the culture and outcomes in any business you need to change the behaviors of all the people involved.
Many of the largest and most sophisticated companies are measuring KPI’s and results but not behaviors. The Performance Culture™ measures all three. In order to achieve a different culture and different results you must sustainably change the behaviors.
We look at four unique domains, each containing three elements, when measuring the Performance Culture.
Roll over any of the domains or elements below to read a detailed description of each.